Testimonials & Reviews

Our Video Testimonials

• In memory of our dear customer, the late Ms. Teresa Hsu, aged 113 years and was Founder of the Home for the Aged Sick. Thanks for your undying support for the less fortunate. We are blessed to be able to serve you.

  — Ms Teresa Hsu with Ernest at The Hearing Centre

• Shortly after relocating to Singapore, my 83-year old mother, Dorothy Strockbine, visited us from United States. It didn’t take us long to realize that, unfortunately, her hearing had deteriorated substantially. For reasons she couldn’t explain she wast’t comfortable going to a hearing specialist. Seeing how her hearing loss was robbing her of the simple things in life, I took it upon myself to contact Ernest Poh at The Hearing Centre and scheduled an appointment. I will admit my mom wasn’t very happy with me that morning, but her demeanor instantly changed the minute she met Ernest. His “bedside office manner” was that of a saint – he spoke to her in a way she understood, and her anxieties were immediately alleviated. My mom was totally receptive to his recommendations, and she left his office truly looking forward to getting her new hearing aids in a few days. When we returned, the hearing aids fit and operated perfectly with no adjustments necessary. She left The Hearing Centre being able to hear things she’d been missing for years. As a daughter, this has to one of my greatest gifts to her.

  — From Debbie Brells;

• Our experience with The Hearing Centre clearly stands out from the other audiologists we called or met in Singapore. Our daughter is very active, to say the least. Saying she talks constantly, shouts or sing even, and jumps all around would be a closer description. Very calmly, patiently, and compassionately, Ernest, Stephen and Ms Indu, took the time to help Tara with the trial of her old device, and the selection and tuning of a new one. They took the time to describe to us the various device we could consider. They were very helpful and offered to let us try one of the device as well. And when, likely due to harsh school recess treatment, one of the molds detached from the tube, they first made an emergency repair, then ordered another one for us. Beyond the call of duty, Stephen volunteered to discuss with us speech challenges our daughter is having, and recommended us a few speech therapists to address speech these issues. Big thanks to Ernest, Stephen and Ms Indu for treating us like family. We will back, again and again.

  — From Frederic and Ting;