Marjorie Fernandez
Very good service... thanks
At The Hearing Centre, we fit Phonak hearing aids built for clearer speech, real comfort, and sound that feels natural, not artificial.Phonak’s ERA™ chip is the engine behind the automatic adjustments you’ll read about throughout this page and in our top-tier Sphere models, a second chip, DEEPSONIC™, works alongside it to sharpen speech clarity in loud, noisy places . There’s a wide range of models to pick from, and our audiologists help you land on the one that actually fits your hearing, your life, and your budget.
Phonak’s been around for more than 75 years, and it’s one of the most trusted names in hearing care. People know it for one thing above everything else, helping people hear clearly and naturally, even when the room’s loud or chaotic.
At The Hearing Centre, we stock a full range of Phonak hearing aids. Clear speech, all-day comfort, easy connection to your phone, that’s the baseline across the range. Whatever your lifestyle looks like, or however severe your hearing loss is, there’s usually a Phonak model that fits. Our audiologists actually sit down and figure out what you need first, so you’re not just handed whatever happens to be in stock
AutoSense OS 7.0 figures out what kind of place you’re in and adjusts itself, no manual fiddling needed. Clearer hearing all day, without you having to think about it. Available in the Infinio Ultra range. Clearer hearing all day, without you having to think about it.
Roger Technology and directional microphones help you actually follow speech in noisy places, so you’re not straining just to keep up with a conversation. The Sphere models go further with Spheric Speech Clarity, a dedicated AI chip that separates speech from background noise in the loudest, most chaotic settings.
Link your Phonak hearing aids straight to your phone, TV, or other devices. Calls, music, shows, all streamed right into your ears.
SoundRecover2, Speech Enhancer, and WhistleBlock work together to bring back high-frequency sounds you might be missing, sharpen soft speech, and cut down feedback that’s annoying everyone.
The myPhonak app puts the settings in your hands. Adjust things yourself, get remote support when something’s off, make it actually feel personal.
Our audiologists run proper hearing assessments and give honest recommendations, not a sales pitch, so what you walk out with is genuine care and follow-up, not just a device.
Built to make conversations easier to follow, one on one or crowded room.
AutoSense OS changes how the device behaves depending on where you are, your brain doesn't have to work as hard to keep up, so you feel less drained by the end of the day.
Roger Technology and directional microphones cut background noise down, so crowded conversations stay clear instead of turning into guesswork.
Bluetooth links your Phonak hearing aids to your phone, TV, and other devices, so calls and audio come through directly, no extra gadgets needed.
The myPhonak app hands you control. Track performance, tweak settings, get support, all from your phone.
Our audiologists at The Hearing Centre choose, fit, and fine-tune your Phonak hearing aids so they actually perform the way they're supposed to.
Hearing aid pricing typically starts from SGD 2,000 up to SGD 9,000, depending on the model and technology performance. Higher-tier models with more advanced features like AI-powered processing for complex listening environments sit toward the top of that range.
The only way to get an exact number is a proper hearing test, since your specific hearing loss and how you live decide which model actually makes sense, not just what’s on the price tag. Rechargeable models and higher tiers usually sit toward the top of that range. For a fuller breakdown of what drives the price up or down, our guide on Phonak hearing aid cost goes into more detail.
The only way to get an exact number is a proper hearing test. Your specific hearing loss and how you live decide which model actually makes sense, not just what’s on the price tag.
Here’s a closer look at every Phonak model we fit, grouped by the hearing aid type and model, so you know what each one’s actually built for before you walk in.
Phonak’s newest and most advanced range, built around the ERA chip for faster, sharper sound processing. The Infinio platform has picked up serious industry recognition, including the 2026 iF Design Award and 2026 Artificial Intelligence Excellence Award, plus a Gold Edison Award for Personal Wellness & Health Enhancement with the Audéo Sphere Infinio and Virto R Infinio models earning most of that recognition.
The core model in the Infinio line. It’s built to lower listening effort, meaning your brain doesn’t have to work as hard to make sense of speech, especially in tricky environments like restaurants or family gatherings. A solid pick if you want top-tier tech in a standard behind-the-ear style.
This one’s custom-made to sit inside your ear canal, so it’s far more discreet than a behind-the-ear model. Good if you’re self-conscious about visibility but still want Infinio-level performance. Fitting takes a mould of your ear, so it’s a slightly longer process than off-the-shelf models.
The flagship of the whole range. It runs on dual-chip technology, meaning two processors working together instead of one, which noticeably improves speech clarity in genuinely difficult, noisy settings like busy hawker centres or crowded MRT platforms. This is the one to consider if background noise is your biggest daily frustration.
Built specifically for people who’ve lost hearing in one ear. It picks up sound from your weaker side and sends it across to your better ear, so you’re not missing conversations happening from your “dead” side anymore.
A well-rounded, slightly older generation than Infinio, still widely fitted and genuinely reliable.
Uses SmartSpeech™ Technology, which is Phonak’s way of prioritising speech over background noise. A strong everyday choice for people who spend a lot of time in conversation, at work, with family, in social settings.
Built tougher than the standard Lumity models, meant to handle sweat, dust, and general daily wear better. Good fit if you’re active, work outdoors, or just tend to be hard on your devices.
A more powerful device aimed at severe hearing loss, where standard amplification just isn’t enough. If regular hearing aids have felt too weak for you in the past, this is usually the next step up.
Built specifically for children. Tamper-proof battery doors, sturdy construction that can survive rough play, and sound management tuned to help kids follow speech clearly in classrooms and noisy environments.
A sleeker, more modern take on the Lumity line, focused on a lighter, more ergonomic fit without giving up the technology underneath. Popular with people who found older behind-the-ear designs bulky or uncomfortable.
Similar concept to the CROS Infinio, but on the Lumity platform. Built for one-sided hearing loss, helping you stay aware of sound coming from your affected side.
A discreet custom-made hearing aid designed to fit comfortably inside the ear with personalised sound performance.
A powerful behind-the-ear hearing aid offering strong amplification and clear sound quality.
A system designed to support individuals with hearing loss in one ear by transmitting sound to the better ear.
At The Hearing Centre, we fit Phonak technology that actually makes a difference day to day, not just on paper. Here’s what each feature does in plain terms.
Picks up on what kind of environment you’re in and adjusts your settings on its own, in real time. You get clear speech and comfortable listening without lifting a finger.
A dedicated processor that does one job: separating speech from background noise in real time. It’s the first hearing aid chip built specifically for this, and it’s what makes the flagship model genuinely better in loud, chaotic places like hawker centres or crowded trains.
Makes soft or distant speech louder, so quiet conversations don’t slip past you.
Takes high-frequency sounds that are usually hard to catch and shifts them into a range you can actually hear, without making everything sound robotic or unnatural.
Keeps adjusting sound levels constantly to improve clarity, almost like having an extra set of ears in the room with you. Genuinely useful in crowded, chaotic listening situations.
Lets Roger microphones stream straight to compatible Phonak hearing aids, no extra receiver needed. Simpler setup, one less thing to carry around.
Switches between open and closed acoustic settings automatically depending on where you are, balancing clarity with comfort without you having to think about it.
Cuts down feedback, that annoying whistling sound, while telling it apart from normal background noise. Keeps things comfortable instead of irritating.
Entry-level vs. premium — what actually changes. Phonak’s Infinio devices come in four technology levels: i90, i70, i50, and i30. All run on the same ERA chip and platform, but the tier decides how much processing power you get. i30 is entry-level — basic automatic adjustment, suited to quieter routines and simple listening needs. i50 sits in the middle, with more refined noise handling for everyday situations. i70 is Phonak’s advanced tier, unlocking most of the platform’s SmartSpeech features. i90 is the full package — maximum processing channels and every SmartSpeech feature enabled, built for the widest range of environments, including genuinely difficult ones like crowded restaurants or group conversations. As with Signia, the higher tiers cost more because they’re handling more complexity in real time, not just carrying a bigger price tag for the same performance.
Book an appointment with The Hearing Centre for a personalised consultation and discover how Phonak hearing aids can help you hear more clearly and confidently
Phonak’s one of a few strong brands we carry at The Hearing Centre, and it helps to know where it actually stands out.
| Brand | Known For | Good Fit If You... |
|---|---|---|
| Phonak | Strong connectivity, adaptive AI sound processing, environment-based auto-adjustment, Roger Technology for noisy places. | Want flexibility across a lot of different environments |
| Signia | Sleek design, Notch Therapy for tinnitus, long battery life, strong speech clarity in noise, Real-Time Conversation Enhancement | Want style plus strong performance |
| Starkey | Health tracking, fall detection, AI-driven speech processing, environment-adaptive sound | Want wellness features alongside hearing support |
None of these brands wins outright for everyone. It really comes down to your hearing test results and how you actually live day to day. Our audiologists can walk you through all three so you’re comparing on real fit, not marketing copy.
Phonak also builds hearing aids made specifically for kids. The Phonak Sky™ Lumity, part of the Lumity series above, is built to support speech development and clearer communication for children dealing with hearing loss, using AutoSense Sky OS to automatically adapt to whatever environment your child is in home, playground, or classroom.
Kids are rough on gear, drops, moisture, rough play, and Phonak’s built these devices to handle it. Tamper-proof battery doors, sturdy construction, sound management tuned to help kids follow speech clearly even in a noisy classroom.
For children with hearing loss in one ear, the Sky Lumity can also pair with a Phonak CROS microphone or Roger Focus system, sending sound from their weaker side across to their hearing ear.
Parents can also manage settings remotely through the myPhonak app Junior app, which cuts down on constant clinic visits for small tweaks and gives audiologists visibility into how the device is performing between appointments. .
If your child’s just had a hearing test, our audiologists can walk you through whether the Phonak Sky Lumity or a different model makes more sense for their specific needs.
Getting started with Phonak hearing aids at The Hearing Centre is pretty straightforward.
We start with a full hearing test to actually understand what's going on with your hearing.
Based on your results, your lifestyle, and your budget,our audiologists suggest a few Phonak models worth trying.
Using real ear measurements, we check the device is actually delivering the right sound to your eardrum, not just running on a generic setting.
We book follow-up sessions to fine-tune your settings as you adjust, since most people need a few rounds of tweaking before things feel right.
Our audiologists stick with you through the whole process, not just the first visit.
Depends on the model and tech level. Most Phonak hearing aids come with a manufacturer warranty covering repairs and performance issues. Our team at The Hearing Centre can walk you through the exact warranty details for your specific model.
Most modern smartphones with Bluetooth, both iOS and Android. The app lets you adjust settings, control volume, and get remote support when needed.
Yes. Most modern Phonak hearing aids come with a flight mode that switches off wireless features during a flight, so you can still wear your hearing aids on a plane without any issues.
AutoSense OS and directional microphones already cut down background noise automatically. If calls are still hard to follow, try adjusting settings in the myPhonak app, or come into The Hearing Centre so an audiologist can fine-tune the device specifically for phone calls.
Generally somewhere from SGD 2,000 for entry-level up to SGD 9,000 a piece for the latest Infinio range, depending on the model and tech tier. Our audiologists can point you toward something that fits both your hearing needs and your budget.
Start with a proper hearing test at The Hearing Centre. Based on your results, lifestyle, and budget, our audiologists will point you toward Phonak models likely to work well for you, and let you actually try before you commit to anything.
EXCELLENT Based on 143 reviews Posted on Google terillexTrustindex verifies that the original source of the review is Google. Friendly staff, doctor guided me through every step of the hearing test clearlyPosted on Google hendry sumiloTrustindex verifies that the original source of the review is Google. Cosy environment and attentive staffs on the assessmentPosted on Google Zaw Myo MinTrustindex verifies that the original source of the review is Google. Easy and helpful!Posted on Google Jeff RahnTrustindex verifies that the original source of the review is Google. Great experience, warm and welcoming staff, great service- needed a hearing aid charger while on vacation and they saved our trip. highly recommendedPosted on Google ClarissaTrustindex verifies that the original source of the review is Google. Did my hearing test was a good and quick process!Posted on Google Tan NickTrustindex verifies that the original source of the review is Google. Nice servicePosted on Google MikeTrustindex verifies that the original source of the review is Google. Posted on Google Marjorie FernandezTrustindex verifies that the original source of the review is Google. Very good service... thanks ❤️Posted on Google Amutha ShamTrustindex verifies that the original source of the review is Google. Excellent service by both Gela n Evlin Both ladies were very clear in the explanation n were able to answer all my concerns n doubts. Will definitely recommend The Hearing Centre to everyone who needs it Thank you so muchPosted on Google ReivaxTrustindex verifies that the original source of the review is Google. Quick and Professional
Very good service... thanks
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Excellent service by both Gela n Evlin. Both ladies were very clear in the explanation n were able to answer all my concerns n doubts. Will definitely recommend The Hearing Centre to everyone who needs it. Thank you so much
Quick and Professional
Nice service
EXCELLENT Based on 143 reviews Posted on Google terillexTrustindex verifies that the original source of the review is Google. Friendly staff, doctor guided me through every step of the hearing test clearlyPosted on Google hendry sumiloTrustindex verifies that the original source of the review is Google. Cosy environment and attentive staffs on the assessmentPosted on Google Zaw Myo MinTrustindex verifies that the original source of the review is Google. Easy and helpful!Posted on Google Jeff RahnTrustindex verifies that the original source of the review is Google. Great experience, warm and welcoming staff, great service- needed a hearing aid charger while on vacation and they saved our trip. highly recommendedPosted on Google ClarissaTrustindex verifies that the original source of the review is Google. Did my hearing test was a good and quick process!Posted on Google Tan NickTrustindex verifies that the original source of the review is Google. Nice servicePosted on Google MikeTrustindex verifies that the original source of the review is Google. Posted on Google Marjorie FernandezTrustindex verifies that the original source of the review is Google. Very good service... thanks ❤️Posted on Google Amutha ShamTrustindex verifies that the original source of the review is Google. Excellent service by both Gela n Evlin Both ladies were very clear in the explanation n were able to answer all my concerns n doubts. Will definitely recommend The Hearing Centre to everyone who needs it Thank you so muchPosted on Google ReivaxTrustindex verifies that the original source of the review is Google. Quick and Professional